04 销售服务（5 / 7）

have you fihe repairing of my car?

我的车修好了吗？

5. it is always free of charge whenever you need a repair.

随时免费进行维修。

6. youcall this number if you need a repairing service.

如果需要维修服务就打这个电话。

退换货物

dialogue

the high-heel shoes emily just bought have been worn out.

埃米莉刚买的高跟鞋坏了。

emily: the high-heel shoes have been worn out. the heel of the left shoe was broken.

埃米莉：这双高跟鞋出问题了，左鞋跟坏了。

seller: im sorry, madam. how long have you kept this pair of shoes from here?

店家：很抱歉，女士。您买这双鞋有多久了？

emily: about one week.

埃米莉：大概一周。

seller: ok, acc to the guarantee, well check it for a few minutes. if it is caused by the quality, well ge a new pair for you.

店家：好的，根据保修单，我们会花几分钟时间进行检查。如果是由于质量问题引起的，我们会为您换一双新的。

emily: the quality is too poor. i have just worn them for a few days.

埃米莉：质量太差了，我才刚穿了几天。

seller: from the feedback of selling, there are few ces for such kind of thing happening. we are deeply s